Your Privacy at 55 Bets Privacy
Always Secure

01 Role

Welcome to 55 Bets. We believe that respect for your privacy is the foundation of a safe and trustworthy gaming experience. This Privacy Policy ("Policy") explains what information we collect about you while you use the 55 Bets platform, why we collect it, and how it is kept secure.

This Policy applies to the https://55bets.win website and all related services. By creating an account or using our platform, you are deemed to have accepted the terms of this Privacy Policy.

If you have any questions while reading this policy, feel free to contact our support team directly. We are always ready to help.

02 What Information We Collect

Certain information is required to provide services on the 55 Bets platform. This falls into two categories — what you provide directly and what is collected automatically.

Information Provided Directly:

• Full name and date of birth (for account verification).
• Mobile number and email address (for communication and security purposes).
• National ID or passport number (as part of the KYC process).
• Mobile banking account details (bKash, Nagad, Rocket, etc.).
• Residential address and district (where applicable).

Automatically Collected Information:

• IP address and device type (used for security and fraud prevention).
• Browser information and operating system details.
• Log data showing which pages you visited on the site and how long you spent on each.
• Gaming activity, bet history, and transaction records.
• Cookies and local storage data (detailed in the following section).

03 Use of Data

55 Bets uses your information only for specific, legitimate purposes. The table below provides a full breakdown:

Under the 55 Bets Privacy Policy, we use your information to improve our services, prepare new bonus offers, and personalise your gaming experience — always within the scope of your consent and in accordance with applicable law.

04 Data Sharing & Disclosure

55 Bets never sells your personal data. However, information may be shared with select third parties in the limited circumstances described below:

• Payment Provider: Necessary information is shared with mobile banking partners such as bKash, Nagad, and Rocket to process transactions.
• Game Provider: Limited data may be shared with technology providers for Live Casino, slots, or fish games.
• Law Enforcement: Information may be disclosed to government authorities in response to a court order or legal obligation.
• Fraud Prevention Agency: We may collaborate with specialized agencies to investigate suspicious activity.

05 Cookie Policy

The 55 Bets website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and managing user sessions. Without these, the site will not function properly.
• Functional Cookies: Used to remember your preferred language, theme, and game settings.
• Analytics Cookies: To understand which pages are visited most and how users navigate the site.
• Security Cookies: Used to detect fraud and unauthorized access.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the platform.

06 Information Security Measures

55 Bets follows industry-leading security standards to protect your information. Our technical and administrative safeguards are outlined below.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): OTP verification is mandatory when accessing your account.
• Secure Data Centers: Our servers are housed in internationally recognised, secure data centres.
• Regular Security Audits: Third-party cybersecurity experts conduct regular audits of our systems.
• Access Controls: Only authorized personnel can access your data, and only to the extent required.
• Real-Time Monitoring: Suspicious activity is detected and blocked in real time.

07 Your Privacy Rights

Under the 55 Bets Privacy Policy, you retain the rights listed below. Contact our support team to exercise any of these rights.

• Right to Access: You may request to see what information we hold about you.
• Right to Rectification: You can request corrections or updates to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your personal data under certain conditions.
• Right to Object to Processing: You can object to the use of your data for marketing or profiling purposes.
• Data Portability: You may request a copy of your data in a structured, portable format.
• Right to Withdraw Consent: You may withdraw your consent at any time; however, this will not affect the validity of any processing carried out prior to withdrawal.

08 Data Retention Period

55 Bets retains your information only for as long as necessary. Retention periods for each data type are listed below:

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

09 Protection of Minors

55 Bets is strictly for adults aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.

To verify age, we check a national ID or birth certificate at the time of registration. To learn more about our commitment to responsible gaming, visit our Responsible Gaming Visit the page.

10 Changes to the Policy

55 Bets reserves the right to update this Privacy Policy as needed. For significant changes, we will notify you by email or through a platform notification.

• The date of any change will be noted at the top of the page as "Last Updated".
• Re-consent may be required for significant changes.
• To request an archived copy of a previous policy, please contact our support team.

Continued use of the platform after any changes constitutes your acceptance of the updated policy.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to our dedicated support team. We typically respond within 24–48 hours.